Organizational culture: obsessed over, misunderstood, oversimplified, and scapegoated.
“We need to change our culture”, “That place has such a toxic culture”, “Our culture wouldn’t allow for that” “The real problem is our culture”…
Sound familiar? Whether you’ve heard it at your own organization, or come across a similar premise in one of the many fervent cultural calls-to-action online, it’s clear to me that these days culture is on the operating table. Underlying all these arguments is a sense of urgency, and a belief that culture can and should be engineered, shaped, and managed:
Mold it, control it, strengthen it, change it, or it will change you! Your efforts will mean the difference between culture as organization-limiting obstacle, and culture as critical competitive advantage!
But the sloppy and imprecise way we talk about ‘culture’ also effects our thinking and speech about changing culture, so that we find ourselves awash in popular discourse that basically equates organizational culture change with switching the wallpaper in your house: a real pain in the ass, but nothing that you and a few friends couldn’t get done over a long weekend. Read more