Skip to content

Posts from the ‘Weekly Musings’ Category

How to Help Teams Turn Conflict Into a Superpower

Working in HR means working with conflict. Often that conflict appears in our inbox or at our office door because it’s reached a stage at which it feels unmanageable to one or more of those involved.

When it lands there, we can find ourselves cast as mediator or referee. I’m sure that I’m not the only one who finds this to be a source of professional frustration; a firefighter called to the scene only after the flames have spread to adjacent buildings.

Read more

How to Set Work/Life Boundaries that Work

The only job I’ve ever been fired from was at The Body Shop, and I totally deserved it. In my last year of high school I had enough credits to need only a handful of classes, so I got two retail jobs at the local mall to pay for car insurance and cigarettes (gross, I know). The Body Shop was a tight-knit collective of diligent young women who seemed to re-invest most of their paycheques back into Body Shop products. They loved the ethos of the company, and completed intensive product knowledge training that allowed them to chirpily recite the ingredients on demand for any one of our vast array of aromatic offerings.

I did not fit in.

Read more

Leadership Capacity and Constraint

“Leaders are made not born”.

We must believe this, since our organizations spend a staggering amount of money every year to improve the managerial and leadership skills of their employees.

We also place a high value on leadership as individuals, treating those recognized as great leaders with a kind of cultish reverence. Inspiring quotes about leadership abound on social platforms, often in the same intense language used to describe CrossFit.

Read more

An HR Crisis: Harassment at Work

One way I gauge the degree to which the world is getting to me is how much my throat hurts. I’m an incurable jaw clencher and after a few days of upper and lower mandible warfare the tension spreads down the front of my neck until it feels like I’ve been strenuously holding in a scream, which sometimes I think I have been.

Reading the accounts of the many brave women coming forward to report that they experienced sexual harassment and mistreatment from Harvey Weinstein is both freshly devastating and oppressively familiar. We’ve been here. A lot.

Read more

Reflection as a Discipline

Adaptive. Agile. Responsive.

Whether you believe that the world is changing faster than ever or not, I suspect there is near-universal agreement among leaders that organizations must become more nimble to succeed.

However, as is often the case, the desire for an organization to be something different seems to be strangely disconnected from the doing it will entail at the individual level. That is to say, adaptive and agile sound like fantastic destinations when considered in isolation from the daily practices required to get us there.

Read more

Imagining HR’s Role in Our Digital Future

Last Monday I was part of a panel at an event titled “Keeping HR Human in a Digital World”. It was a great panel with diverse viewpoints and experience, and a lively audience that stuck around to ask questions and chat.

A question that wasn’t asked, but maybe should have been is:

“What do we even mean by ‘digital’?”

Certainly we all know the literal meaning of ‘digital’, and based on the discussion at this event, we definitely get that a digital world means one with lots of technology…but how is that different than last year, or 5 years ago, or even 10?

Read more

A Spotter’s Guide to Rebels and Cynics

To the untrained, distracted, or overworked observer, rebels and cynics can easily be confused at first glance. This is particularly true in a habitat populated by otherwise homogeneous fauna. Their non-standard vocalizations and often contradictory postures might result in confusion unless further observation is undertaken.

Before you get out your binoculars, and this metaphor grows unwieldy,  can I suggest taking a moment to reflect on the image that comes to mind when you hear the word ‘rebel’.

Read more

Does HR Really Have a Role in Innovation?

This week I attended two events held by networks I’m part of (Strategic Capability Network and Toronto Organization Development Network) that looked at innovation from the organization and individual level.

Innovation risks being yet another superficial buzzword in the HR space, in part because our culture and history as a profession is strongly linked to compliance, risk mitigation, and standardization, which is at odds with an innovative mindset. And yet, it’s clear that to attract the best talent, maintain position in the market, and respond to stakeholder demands, we must embrace it.

Read more

Networking Doesn’t Suck. Our Mindset Does.

As humans, there are certain common aspects of existence that we are all supposed to dislike. Mother-in-laws, the Department of Motor Vehicles, final exams, root canals…and networking.

“I know I have to network to get a job, but it’s so hard.”

As a textbook introvert, I used to take these lamentations to mean that I must not be doing it right, because, well, I rather enjoyed “networking”. And that couldn’t be right, could it?

Read more

The One Thing You Should Know About a Career in HR

I’m doing really well at the saddest goal I’ve ever set. This year, after an honest assessment of where my time was going and a realization that I was consistently overcommiting myself, I faced facts and stopped doing some things. Chief among them was that I stopped going for coffee with people just because they asked me to.

Read more