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Posts tagged ‘communication’

Concept Creep & the Buzzword Arms Race

You keep using that word. I do not think it means what you think it means.”

Inigo Montoya, The Princess Bride

I’ve been thinking a lot lately about how the words we use for important ideas about work ‘diffuse’ over time, and all the problems this creates. Like a game of telephone, as an idea spreads its initial meaning gets refracted through each receiver, who stamps it with her own experience before passing it on. What starts out as a clear concept gets muddier and muddier over time.

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Changing the Pattern

Do you ever feel like you’re having the same conversation over and over again? Maybe it’s with your boss, a colleague, your spouse, a parent, with yourself? I know I do, and it feels like being stuck in a well.

We might use slightly different words, shift our tone or emphasis, but underneath that superficial layer we’re playing out the same interaction again and again.

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Being Grumpy at Work, and the Emotional Intelligence Hype

A weekly post in which I share (some of) the thoughts provoked by great content I read this week(ish).

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