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Posts tagged ‘knowledge management; corporate amnesia’

Organizational Forgetting

One of the very few downsides to becoming a homeowner is that people (ok, your parents), don’t want to store your things (ok, junk) anymore: “You have your own basement now.” Fair enough. That is how I found myself sorting through half a dozen boxes of books, notes and random items that I had not seen since 2002, when I packed them away after University.

I’ve always had pack-rat tendencies, which at least partially explains why my inventory of these boxes turned up one (practically fossilized) high-school geometry notebook (the only math I ever truly enjoyed), my Forensic Anthropology Training Manual (with margin annotations about the intertrochanteric crest), the outline for my 4th year Social Theory thesis paper on postmodernism, ethnography and Ludwig Wittengenstein’s ideas about language and meaning (duck rabbit), and a stack of other random university papers I authored.

Reading these papers was unpleasantly disorienting. It wasn’t just that I didn’t remember writing them; it was as though they were written by a completely different human being, someone who was not me. I have frequent occasion to think “I wish I knew then what I know now”, but never before “I wish I knew now what I knew then”. Read more